Summary

When customers subscribe to shipment tracking updates using the Advanced Integrated Visibility Tracking Number Subscription instead of the Advanced Integrated Visibility Account Number Subscription, specific data fields are masked to maintain customer privacy and comply with data security policies.

This masking ensures that sensitive information—such as personal contact details, addresses, and financial values—is only accessible to authorized parties. Customers using the Advanced Integrated Visibility Tracking Number Subscription will see ‘XXXXX’ for the masked fields listed below, even though this data may be available through the Advanced Integrated Visibility Tracking Number Subscription.

The implications of this masking include:

• Limited visibility into origin/destination details and involved parties.
• Absence of personal identifiers (e.g., names, phone numbers) and financial or customs-related data.
• Designed protection of proprietary or sensitive shipment information for security and regulatory compliance.

Customers requiring access to these masked fields for operational or business use cases are advised to subscribe using their Account Number.

Data points that are MASKED in Advanced Integrated Visibility Tracking Number Subscription:

Scan Events

• scanEvent/location/locationContactAndAddress/address/streetLines
• scanEvent/location/locationContactAndAddress/contact/phoneNumber
• scanEvent/location/locationContactAndAddress/contact/companyName
• scanEvent/location/locationContactAndAddress/contact/personName
• scanEvent/previousEvents/[Array]/location/locationContactAndAddress/address/streetLines
• scanEvent/previousEvents/[Array]/location/locationContactAndAddress/contact/phoneNumber
• scanEvent/previousEvents/[Array]/location/locationContactAndAddress/contact/companyName
• scanEvent/previousEvents/[Array]/location/locationContactAndAddress/contact/personName

Shipper Information

• trackResult/shipperInfo/contactAndAddress/address/postalCode
• trackResult/shipperInfo/contactAndAddress/address/streetLines
• trackResult/shipperInfo/contactAndAddress/contact/phoneNumber
• trackResult/shipperInfo/contactAndAddress/contact/companyName
• trackResult/shipperInfo/contactAndAddress/contact/personName
• trackResult/shipperInfo/account/value

Recipient Information

• trackResult/recipientInfo/contactAndAddress/address/postalCode
• trackResult/recipientInfo/contactAndAddress/address/streetLines
• trackResult/recipientInfo/account/value
• trackResult/recipientInfo/contactAndAddress/contact/phoneNumber
• trackResult/recipientInfo/contactAndAddress/contact/companyName
• trackResultecipientInfo/contactAndAddress/contact/personName

Origin & Destination Location

• trackResult/originLocation/locationDetail/locationContactAndAddress/contact/personName
• trackResult/originLocation/locationDetail/locationContactAndAddress/contact/phoneNumber
• trackResult/originLocation/locationDetail/locationContactAndAddress/contact/companyName
• trackResult/originLocation/locationDetail/locationContactAndAddress/address/streetLines
• trackResult/originLocation/locationDetail/locationContactAndAddress/address/postalCode
• trackResult/destinationLocation/locationDetail/locationContactAndAddress/contact/personName
• trackResult/destinationLocation/locationDetail/locationContactAndAddress/contact/phoneNumber
• trackResult/destinationLocation/locationDetail/locationContactAndAddress/contact/companyName
• trackResult/destinationLocation/locationDetail/locationContactAndAddress/address/streetLines
• trackResult/destinationLocation/locationDetail/locationContactAndAddress/address/postalCode

Delivery and Address Change Details

• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/address/streetLines
• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/address/postalCode
• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/address/gpsPodCoordinates
• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/contact/personName
• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/contact/phoneNumber
• trackResult/actualDeliveryAddress/locationDetail/locationContactAndAddress/contact/companyName
• trackResult/addressChangeRequested/locationDetail/locationContactAndAddress/address/streetLines
• trackResult/addressChangeRequested/locationDetail/locationContactAndAddress/address/postalCode
• trackResult/addressChangeRequested/locationDetail/locationContactAndAddress/contact/personName
• trackResult/addressChangeRequested/locationDetail/locationContactAndAddress/contact/phoneNumber
• trackResult/addressChangeRequested/locationDetail/locationContactAndAddress/contact/companyName

Broker Information

• trackResult/broker/locationDetail/locationContactAndAddress/contact/phoneNumber
• trackResult/broker/locationDetail/locationContactAndAddress/contact/companyName
• trackResult/broker/locationDetail/locationContactAndAddress/contact/personName
• trackResult/broker/locationDetail/locationContactAndAddress/address/streetLines
• trackResult/broker/locationDetail/locationContactAndAddress/address/postalCode

Package and Financial Details

• trackResult/packageDetail/customsValue/value
• trackResult/packageDetail/declaredValue/value
• trackResult/packageDetail/originalTransportationCharge/value
• trackResult/codDetail/codAmount/value

Inquiry & Commodity Information

• trackResult/inquiries/[Array]/categoryCode
• trackResult/inquiries/[Array]/code
• trackResult/inquiries/[Array]/createTime
• trackResult/inquiries/[Array]/statusCode
• trackResult/commodityInfo/[Array]/description
• trackResult/commodityInfo/[Array]/code

Package Contents & Return Reason

• trackResult/contents/[Array]/partNumber
• trackResult/contents/[Array]/partCode
• trackResult/contents/[Array]/description
• trackResult/contents/[Array]/quantity
• trackResult/returnReason/[Array]/code
• trackResult/returnReason/[Array]/description

Billing Information

• trackResult/billToParties/[Array]/billToParty/accountNumber