Support

FedEx offers a number of ways to get support

Support rep icon

Email Support

General API Email Support

EMAIL meisawebservices@fedex.com

Email us and we’ll send your request to our internal team of FedEx API specialists. They will address your questions as quickly as possible.

Support rep icon

Phone Support

Technical Support

CALL  1.877.339.2774

Support hours are Monday through Firday, 7 a.m to 9 p.m., and Saturday, 9 a.m to 3 p.m. Central time.

Customer Service - FedEx Express, FedEx Ground, & International Shipping Assistance:

CALL 1.800.GOFEDEX 1.800.463.3339

(For international, when prompted ,please say "International Services".)

Customer Service - FedEx Express Freight:

CALL 1.866.393.4585

Are you an existing FedEx Web Services customer?


If you’re not ready to try out our new FedEx APIs, you can still access documentation and WSDLs for FedEx Web Services within the Developer Resource Center.