October 11, 2025
Introducing of Unauthorized Surcharge 2025
New Unauthorized Package Charge and Unauthorized Freight Charge will apply to International and intra-country (excluding intra-country Brazil, Chile, Colombia, Malaysia, Mexico, Thailand, United Kingdom, and U.S. domestic) express parcel or express freight packages that exceed the maximum dimension or weight limits of our network. These new charges are added to the list of existing surcharges for non-standard shipments, which include:
- Additional Handling Surcharges (AHS) for dimension, weight, or packaging
- AHS – Non-Stackable
- Oversize Charge
- Ground Unauthorized Package Charge
If a package meets the criteria for more than one surcharge for non-standard shipments, rating hierarchy will determine what charge(s) will apply. Additional information provided in your local ‘Service Guide’.
Unauthorized Package Charge – International and Intra-country* Express Package Services
An Unauthorized Package charge is assessed at package level based on origin country for identified packages in the express package network:
- Measuring more than 108” in length
- Measuring more than 165” in length and girth
- Weighing more than 150 lbs.
*Excluding intra-country Brazil, Chile, Colombia, Malaysia, Mexico, Thailand, United Kingdom, and U.S. domestic services.
Unauthorized Freight Charge – International and Intra-country* Express Freight Services
An Unauthorized Freight charge is assessed at handling unit level based on origin country for identified handling units in the express freight network:
- Measuring more than 119” in length
- Measuring more than 300” in length and girth
- Weighing more than 4,400 lbs.
*Excluding intra-country Brazil, Chile, Colombia, Malaysia, Mexico, Thailand, United Kingdom, and U.S. domestic services.
Ground Unauthorized Package Charge - US and International Ground Services
A charge is assessed for any package:
- Measuring more than 108” in length
- Measuring more than 165” in length and girth
- Weighing more than 150 lbs.
Ground may refuse, return to the shipper, or dispose of unauthorized packages; or at their sole discretion, may accept and deliver them.
Rating is based on the greater of the package's actual rounded weight or dim weight, subject to a 90- lb. minimum billable weight. This is an existing surcharge for Ground packages, no new changes to dimensions.
