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Overview

FedEx Advanced Integrated Visibility delivers near real-time tracking push notifications directly to your servers via webhook technology. You get timely shipment visibility and best-in-class recipient tracking — with flexible solutions you can configure to meet your unique business needs.

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Types of Webhook Subscriptions (Tracking Number vs. Account Number)

Set up your class="shipment-visibility-description"webhook to receive real-time FedEx tracking updates. Choose your subscription type and create your project in the Developer Portal.

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Test Webhook

Validate your webhook setup with sample tracking data using the Test Webhook feature. Try it in the Sandbox Console before going live.

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Business Rules and Advanced Integrated Visibility Validation Process

Ensure secure, compliant use of Advanced Integrated Visibility with key rules, best practices, and account management guidelines.

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Create Account Number Webhook

Allows developers to receive tracking updates by registering FedEx account numbers, ensuring webhook events are sent only for shipments tied to those accounts. Developers can add, edit, delete Account Numbers using the developer portal user interface or via APIs.

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Create Tracking Number Webhook

Allows developers to receive tracking updates by registering FedEx Track numbers. Developers can add, edit, delete track numbers via APIs.

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Managing Advanced Integrated Visibility

Easily manage, edit, or cancel your FedEx webhook projects in the Developer Portal. Learn how to keep your tracking setup up to date.

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Monitoring Failures and Retry Mechanism

Learn how FedEx retries failed webhook events and how to retrieve missed data using the retry mechanism within 7 days.

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Tracking Reference Guide

Comprehensive reference for status codes, reason codes, and event identifiers — with definitions and usage to help developers correctly interpret and process webhook payloads.

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