JULY 17, 2024

FedEx service outages scheduled for July 2024

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods listed below:

Test Environment Outage:
Start Date and Time:	Saturday, Jul 27, 2024, 8:00 p.m. CT
End Date and Time:	Saturday, Jul 27, 2024, 11:15 p.m. CT
Expected Duration:	3 Hrs 15 Mins
Affected Functionality:	Ship API, Open Ship API, LTL Freight API, Consolidation API, Ground End of Day Close API

Production Environment Outage:
Start Date and Time:	Saturday, Jul 27, 2024, 8:00 p.m. CT
End Date and Time:	Saturday, Jul 27, 2024, 11:15 p.m. CT
Expected Duration:	3 Hrs 15 Mins
Affected Functionality:	Ship API, Open Ship API, LTL Freight API, Consolidation API, Ground End of Day Close API

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.