info-icon


Upcoming maintenance notification for Advanced Integrated Visibility Webhooks

FedEx will perform a planned maintenance upgrade on Saturday, June 6, 2026.

Date and time

  • Start: June 6, 2026 - 7:00 pm CST
  • End: June 7, 2026 - 12:00 am CST

What to expect

During the maintenance window, customers might experience intermittent HTTP 503 (Service Unavailable) or HTTP 404 (Not Found) responses when performing the following actions:

  • Creating, updating, or canceling webhook configurations
  • Adding account numbers or tracking numbers
  • Retrying missed events

Impact

  • Existing webhook configurations will continue to deliver shipment tracking information.
  • All webhook event deliveries and shipment status notifications will function normally.
  • Existing webhook subscriptions will remain active, and no data loss is expected.

What you should do

If you have any questions or need assistance, please visit our Support page to find the appropriate contact information or reach out to your FedEx Customer Technology representative.

We appreciate your continued cooperation.