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MARCH 19, 2025


FedEx tracking interruptions scheduled for March 2025


FedEx tracking solutions are being modernized. This upgrade will enable us to provide you with improved performance and reliability.

In order to complete this upgrade, there will be an extended outage of FedEx tracking applications beginning at 11:00 am CT on Saturday March 29, 2025, and it is expected to last about 3 hours. During this period, limited tracking data will be available. We understand the importance of package tracking to your operations and apologize for any inconvenience this may cause.

 

What you should do:

  • Please ensure the appropriate team members are aware of this important update and make sure to check the FedEx Developer Portal Announcement Page for details specific to the expected duration, affected functionality and severity. We regret any inconvenience created by this outage.

  • If you have questions or need technical assistance, please visit the Support Page for a dedicated support phone number or contact your FedEx Customer Technology representative.

  • If you have questions or need technical assistance, please click on Select your Location and Language > select your language > go to Menu and select Support or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.