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Use cases for Signature Proof of Delivery (SPOD) and Picture Proof of Delivery (PPOD)

  Tracking Event SPOD/PPOD Result

Use Case 1

Delivery

Selected

You will receive two delivery timestamps:

  • One delivery timestamp for the Delivery tracking event.
  • Another delivery timestamp along with the SPOD/PPOD image byte array for the SPOD/PPOD event notification.

Note :

  • You will receive two delivery timestamp details, but the delivery timestamp value will be the same in both, and it is the time when the package is delivered.
  • The SPOD/PPOD image will be received some time after the package delivery event.
  • You will receive Advanced Integrated Visibility webhook notifications for any delivery of packages with and without SPOD/PPOD also.

Use Case 1.1

Delivery

Not Selected

You will receive only the “Delivery” event timestamp when the package is delivered.

  • You will receive Advanced Integrated Visibility webhook notifications for any delivery timestamp of packages with and without SPOD/PPOD also.
  • You will not receive SPOD/PPOD notifications of the packages with signature or picture proof

Use Case 2

Ship/In-Transit/Exceptions

Selected

You will receive only one delivery timestamp for the SPOD/PPOD event, which will contain the delivery timestamp along with the SPOD/PPOD image byte array. If SPOD/PPOD is not selected, then you will not receive any delivery timestamp information.

Note :

  • In payload, you will receive delivery timestamp of the package(s) that have Signature or picture only.
  • You will not receive any Advanced Integrated Visibility notifications for any delivery (delivery timestamp or delivery scan event) of the packages that do not have SPOD/PPOD.

Use Case 2.1

Ship/In-Transit/Exceptions

Not Selected

You will not receive any delivery timestamp information.

Note: You will not receive Advanced Integrated Visibility notifications for any delivery of packages with and without SPOD/PPOD also.
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