MARCH 28, 2025
FedEx service interruptions and outages scheduled for April 2025
Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal (FDP) will be unable to process certain transactions during the time periods listed below:
| Test Environment Intermittent Disruptions: | |
| Start Date and Time: | Wednesday, Apr 02, 2025, 4:30 a.m. CT |
| End Date and Time: | Wednesday, Apr 02, 2025, 6:30 a.m. CT |
| Expected Duration: | 2 Hrs |
| Affected Functionality: | FDP login, FDP Add Accounts, FDP Move to Production and Webhooks |
| Production Environment Outage: | |
| Start Date and Time: | Saturday, Apr 12, 2025, 9:00 p.m. CT |
| End Date and Time: | Sunday, Apr 13, 2025, 3:00 a.m. CT |
| Expected Duration: | 6 Hrs |
| Affected Functionality: | All APIs and FDP login, FDP Add Accounts, FDP Move to Production, and Webhooks |
What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.
Thank you for your time and attention. We appreciate your business.
