June 21, 2025
Introducing Our Integrated Visibility Portfolio
We are thrilled to announce an exciting transformation of our integrated tracking and visibility solutions. To simplify your experience, we are consolidating our solutions into a streamlined, cohesive portfolio. This change comes with updated solution names designed for clearer understanding and easier navigation of our offerings. Our goal is to improve your journey by developing an intuitive, tiered framework that helps you effortlessly discover the tools best suited to your business needs.
Integrated Visibility Portfolio
Basic Integrated Visibility |
Advanced Integrated Visibility |
Premium Integrated Visibility |
Formerly Track API: This tier allows you to obtain basic track status, information via API. Features include track data and delivery estimates of packages in-transit. |
Formerly Shipment Visibility Webhook: This tier provides proactive push updates on shipments in transit for US-based accounts and tracking numbers via webhook. Features include everything in basic, as well as proactive notifications on delivery data, time window updates, Picture Proof of Delivery, Picture Proof of Delivery Attempt, geo-coordinates of delivered packages, and advanced retry mechanisms. |
New Offering: This tier is a limited-access solution designed for organizations that require unparalleled customization and seamless webhook integration. It can be tailored for unique operational workflows and strategic objectives. |
Learn more about the different options here.
What This Means for You
- No Impacts to existing Integration: If you already have Track API or Shipment Visibility Webhook added to your project, they will now show up as ‘Basic Integrated Visibility’ and ‘Advanced Integrated Visibility’. Your integrations are not affected by this change.
- Increased Flexibility: With more options available, including those you are already familiar with, you can continue to customize your solutions to meet your unique supply chain needs.
- Continued Innovation: As always, our goal is to stay at the forefront of technology, providing you with the cutting-edge tools necessary to thrive in a competitive environment.
FedEx understands that price matters and we provide competitive pricing for subscription-based products when compared to other carriers.
