Fedex Logo

CREATE A
WEBHOOK MANAGE WEBHOOKS

Introduction to Advanced Integrated Visibility


Advanced Integrated Visibility webhooks is a software architecture method to automate push notifications that occur between sender and receiver applications whenever a new event happens.

Advanced Integrated Visibility webhooks is described as a user-defined HTTPS callbacks (typically POST request) triggered by change in status of a specific event. It sends near real-time automated notifications (messages/information/data) from sender (server-side) application to receiver (client-side) application based on the "Event Reaction" concept (i.e., don’t contact me, I will only contact you if I have something new for you).

API vs Advanced Integrated Visibility Workflow


Below pictorial representation describes how the event data is received in case of API request and with the Advanced Integrated Visibility webhook .

Logo


Use cases for Signature Proof of Delivery (SPOD) and Picture Proof of Delivery (PPOD)

  Tracking Event SPOD/PPOD Result

Use Case 1

Delivery

Selected

You will receive two delivery timestamps:

  • One delivery timestamp for the Delivery tracking event.
  • Another delivery timestamp along with the SPOD/PPOD image byte array for the SPOD/PPOD event notification.

Note :

  • You will receive two delivery timestamp details, but the delivery timestamp value will be the same in both, and it is the time when the package is delivered.
  • The SPOD/PPOD image will be received some time after the package delivery event.
  • You will receive Advanced Integrated Visibility webhook notifications for any delivery of packages with and without SPOD/PPOD also.

Use Case 1.1

Delivery

Not Selected

You will receive only the “Delivery” event timestamp when the package is delivered.

  • You will receive Advanced Integrated Visibility webhook notifications for any delivery timestamp of packages with and without SPOD/PPOD also.
  • You will not receive SPOD/PPOD notifications of the packages with signature or picture proof

Use Case 2

Ship/In-Transit/Exceptions

Selected

You will receive only one delivery timestamp for the SPOD/PPOD event, which will contain the delivery timestamp along with the SPOD/PPOD image byte array. If SPOD/PPOD is not selected, then you will not receive any delivery timestamp information.

Note :

  • In payload, you will receive delivery timestamp of the package(s) that have Signature or picture only.
  • You will not receive any Advanced Integrated Visibility notifications for any delivery (delivery timestamp or delivery scan event) of the packages that do not have SPOD/PPOD.

Use Case 2.1

Ship/In-Transit/Exceptions

Not Selected

You will not receive any delivery timestamp information.

Note: You will not receive Advanced Integrated Visibility notifications for any delivery of packages with and without SPOD/PPOD also.


Additional Information:

CLOSE

Response

Copy