MAY 06, 2024
FedEx service interruptions scheduled for May 2024
Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods listed below:
| Test Environment Intermittent Disruption: | |
| Start Date and Time: | Tuesday, May 14, 2024, 8:00 a.m. CT |
| End Date and Time: | Tuesday, May 14, 2024, 5:00 p.m. CT |
| Expected Duration: | 9 Hrs (Full Outage: 8:00 a.m. CT to 10:00 a.m. CT, Intermittent Disruption: 10:01 a.m. CT to 5:00 p.m. CT) |
| Affected Functionality: | Rate and Transit Times API, Comprehensive Rate and Transit Times API, Ship API, Open Ship API, Consolidation API, Ship DG Hazmat API, Pickup API, Service Availability API, and LTL Freight API |
| Production Environment Intermittent Disruption: | |
| Start Date and Time: | Saturday, May 18, 2024, 8:00 p.m. CT |
| End Date and Time: | Sunday, May 19, 2024, 3:00 a.m. CT |
| Expected Duration: | 7 Hrs |
| Affected Functionality: | Rate and Transit Times API, Comprehensive Rate and Transit Times API, Ship API, Open Ship API, Consolidation API, Ship DG Hazmat API, Pickup API, Service Availability API, LTL Freight API, and FedEx Developer Portal |
What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.
Thank you for your time and attention. We appreciate your business.
