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Resolved: FedEx Advanced Integrated Visibility Webhook Service - Temporary Disruption November 13, 2025

Dear customers,

As communicated on November 14, 2025, event delivery failures occurred on November 13, 2025, between 12:30 AM CST and 6:30 AM CST. The issue has been resolved, and all impacted events have been successfully republished as of 2:00 PM CST on November 15, 2025. No further action is required on your part. We appreciate your business.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

 

Thank you for your time and attention.