AUGUST 03, 2023


FedEx service interruptions scheduled for August 2023


Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:


Production Environment Intermittent Disruptions:
Start Date and Time: Saturday, Aug 05, 2023, 11:00 p.m. CT
End Date and Time: Sunday, Aug 06, 2023, 3:00 a.m. CT
Expected Duration: 4 Hrs
Affected Functionality: FedEx Developer Portal

Test Environment Intermittent Disruptions:
Start Date and Time: Friday, Aug 11, 2023, 8:00 a.m. CT
End Date and Time: Friday, Aug 11, 2023, 6:00 p.m. CT
Expected Duration: 10 Hrs
Affected Functionality: FedEx Developer Portal, Track API

Test Environment Intermittent Disruptions:
Start Date and Time: Friday, Aug 18, 2023, 9:00 a.m. CT
End Date and Time: Friday, Aug 18, 2023, 10:30 a.m. CT
Expected Duration: 1.5 Hrs
Affected Functionality: All Services

Production Environment Intermittent Disruptions:
Start Date and Time: Saturday, Aug 19, 2023, 11:00 p.m. CT
End Date and Time: Sunday, Aug 20, 2023, 3:00 a.m. CT
Expected Duration: 4 Hrs
Affected Functionality: FedEx Developer Portal, Track API

 

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.