DECEMBER 27, 2023


FedEx service interruptions scheduled for January 2024


Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods listed below:


Test Environment Intermittent Disruption:
Start Date and Time: Wednesday, Jan 10, 2024, 8:00 a.m. CT
End Date and Time: Wednesday, Jan 10, 2024, 5:00 p.m. CT
Expected Duration: 9 Hrs
Affected Functionality: All Services

 

Production Environment Intermittent Disruption:
Start Date and Time: Saturday, Jan 20, 2024, 11:00 p.m. CT
End Date and Time: Sunday, Jan 21, 2024, 3:00 a.m. CT
Expected Duration: 4 Hrs
Affected Functionality: All Services

 

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.