JUNE 21, 2023


FedEx service interruptions and outage scheduled for July 2023


Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:


Test Environment Intermittent Disruptions:
Start Date and Time: Wednesday, July 05, 2023, 8:00 a.m. CT
End Date and Time: Wednesday, July 05, 2023, 6:00 p.m. CT
Expected Duration: 10 Hrs
Affected Functionality: All Services

Production Environment Outage:
Start Date and Time: Saturday, July 15, 2023, 11:00 p.m. CT
End Date and Time: Sunday, July 16, 2023, 3:00 a.m. CT
Expected Duration: 4 Hrs
Affected Functionality: All Services

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.