SEPTEMBER 25, 2023


FedEx service interruptions and outage scheduled for October 2023


Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:


Test Environment Intermittent Disruption:
Start Date and Time: Wednesday, Oct 04, 2023, 8:00 a.m. CT
End Date and Time: Wednesday, Oct 04, 2023, 5:00 p.m. CT
Expected Duration: 9 Hrs
Affected Functionality: All Services

 

Production Environment Outage:
Start Date and Time: Saturday, Oct 14, 2023, 9:00 p.m. CT
End Date and Time: Sunday, Oct 15, 2023, 5:00 a.m. CT
Expected Duration: 8 Hrs
Affected Functionality: All Services

 

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.

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