AUGUST 09, 2024
FedEx service outages scheduled for August 2024
Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods listed below:
| Production Environment Outage: | |
| Start Date and Time: | Saturday, Aug 17, 2024, 9:00 p.m. CT |
| End Date and Time: | Saturday, Aug 17, 2024, 10:00 p.m. CT |
| Expected Duration: | 1 Hour |
| Affected Functionality: | Account Verification API, Redirect to Hold API, Global Trade API, Harmonized Lookup API, Rate and Transit Times API, Comprehensive Rate and Transit Times API, Pickup API, Ship API, Open Ship API, LTL Freight API, Consolidation API, Ground End of Day Close API , Service Availability API and FedEx Developer Portal (FDP). |
| Production Environment Outage: | |
| Start Date and Time: | Saturday, Aug 24, 2024, 9:00 p.m. CT |
| End Date and Time: | Saturday, Aug 24, 2024, 11:00 p.m. CT |
| Expected Duration: | 2 Hours |
| Affected Functionality: | Ship API, Open Ship API, LTL Freight API, Consolidation API, Ground End Of Day Close API, and Account Verification API |
What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.
Thank you for your time and attention. We appreciate your business.
