February 03, 2023

FedEx Service Interruptions Scheduled for February 2023

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:

Test Environment Intermittent Disruptions:

Start Date and Time:               Wednesday, Feb 08, 2023, 8:00 a.m. CT

End Date and Time:                 Wednesday, Feb 08, 2023, 6:00 p.m. CT

Expected Duration:                  10 hrs.

Affected Functionality:           Ship, Rate, Pickup, Service Availability and Address Validation

Production Environment Intermittent Disruptions:

Start Date and Time:               Saturday, Feb 18, 2023, 11:00 p.m. CT

End Date and Time:                 Sunday, Feb 19, 2023, 3:00 a.m. CT

Expected Duration:                  4 hrs.

Affected Functionality:           Ship, Rate, Pickup and Service Availability

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.