FEBRUARY 05, 2024
FedEx service interruptions scheduled for February 2024
Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods listed below:
| Test Environment Intermittent Disruption: | |
| Start Date and Time: | Thursday, Feb 15, 2024, 8:00 a.m. CT |
| End Date and Time: | Thursday, Feb 15, 2024, 3:00 p.m. CT |
| Expected Duration: | 7 Hrs |
| Affected Functionality: | FedEx Developer Portal, Track API, Rate and Transit Times API, Service Availability API, Ship API, Open Ship API, LTL Freight API, Consolidation API, Pickup Request API, and Global Trade API |
| Production Environment Intermittent Disruption: | |
| Start Date and Time: | Saturday, Feb 17, 2024, 11:00 p.m. CT |
| End Date and Time: | Sunday, Feb 18, 2024, 3:00 a.m. CT |
| Expected Duration: | 4 Hrs |
| Affected Functionality: | FedEx Developer Portal, Track API, Rate and Transit Times API, Service Availability API, Ship API, Open Ship API, LTL Freight API, Consolidation API, Pickup Request API, and Global Trade API |
What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.
Thank you for your time and attention. We appreciate your business.
