December 14, 2022

FedEx Service Outage Scheduled for January 2023

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:

Test Environment Outage:

Start Date and Time:               Wednesday, Jan 04, 2023, 8:00 a.m. CT

End Date and Time:                 Wednesday, Jan 04, 2023, 5:00 p.m. CT

Expected Duration:                  9 Hrs.

Affected Functionality:           All

Production Environment Outage:

Start Date and Time:               Saturday, Jan 14, 2023, 11:00 p.m. CT

End Date and Time:                 Sunday, Jan 15, 2023, 3:00 a.m. CT

Expected Duration:                  4 Hrs.

Affected Functionality:           All

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.