May 12, 2022

FedEx Service Interruptions Scheduled for May 2022

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:

Production Environment Intermittent Interruptions:

Start Date and Time:               Saturday, May 21, 2022, 11:00 p.m. CT

End Date and Time:                 Sunday, May 22, 2022, 3:00 a.m. CT

Expected Duration:                  4 Hours

Affected Functionality:           Ship, Track , Rates and Transit Times, Service Availability, Open Ship, Credential Registration, Authorization API, and Login to FedEx Developer Portal

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.