SEPTEMBER 19, 2024


FedEx service interruptions and outages scheduled for October 2024


Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal (FDP) will be unable to process certain transactions during the time periods listed below:


Test Environment Intermittent Disruptions:
Start Date and Time: Thursday, Oct 03, 2024, 8:00 a.m. CT
End Date and Time: Thursday, Oct 03, 2024, 5:00 p.m. CT
Expected Duration: 9 Hrs
Affected Functionality: All API & FDP Services

 

Production Environment Outage:
Start Date and Time: Saturday, Oct 12, 2024, 9:00 p.m. CT
End Date and Time: Sunday, Oct 13, 2024, 3:00 a.m. CT
Expected Duration: 6 Hrs
Affected Functionality: All API & FDP Services

 

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.