September 02, 2022

FedEx Service Interruptions Scheduled for September 2022

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process transactions during the time periods listed below:

Test Environment Outage Schedule:

Start Date and Time:               Thursday, Sep 08, 2022, 8:00 a.m. CT

End Date and Time:                 Thursday, Sep 08, 2022, 6:00 p.m. CT

Expected Duration:                  10 hrs.

Affected Functionality:           Ship API, Pickup API

Production Environment Intermittent Disruptions:

Start Date and Time:               Saturday, Sep 17, 2022, 11:00 p.m. CT

End Date and Time:                 Sunday, Sep 18, 2022, 3:00 a.m. CT

Expected Duration:                  4 hrs.

Affected Functionality:           Ship API, Pickup API

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.