DECEMBER 19, 2024
FedEx service interruptions and outages scheduled for January 2025
Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs and FedEx Developer Portal (FDP) will be unable to process certain transactions during the time periods listed below:
| Test Environment Outage: | |
| Start Date and Time: | Thursday, Jan 02, 2025, 8:00 a.m. CT |
| End Date and Time: | Thursday, Jan 02, 2025, 5:00 p.m. CT |
| Expected Duration: | 9 Hrs |
| Affected Functionality: | All API and FDP login, FDP Add Accounts, FDP Move to Production (Creating Production Credentials) |
| Production Environment Intermittent Disruptions: | |
| Start Date and Time: | Saturday, Jan 11, 2025, 9:00 p.m. CT |
| End Date and Time: | Sunday, Jan 12, 2025, 3:00 a.m. CT |
| Expected Duration: | 6 Hrs |
| Affected Functionality: | All API and FDP login, FDP Add Accounts, FDP Move to Production |
What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.
Thank you for your time and attention. We appreciate your business.
