July 21, 2022

FedEx Service Interruptions Scheduled for August 2022

Please be advised of the following important service update from FedEx. Due to required maintenance, customers using FedEx APIs will be unable to process certain transactions during the time periods listed below:

Test Environment Intermittent Interruptions:

Start Date and Time:               Wednesday, Aug 10, 2022, 08:00 a.m. CT

End Date and Time:                 Wednesday, Aug 10, 2022, 06:00 p.m. CT

Expected Duration:                  10 Hours

Affected Functionality:           All Services.

Production Environment Intermittent Interruptions:

Start Date and Time:               Saturday, Aug 20, 2022, 11:00 p.m. CT

End Date and Time:                 Sunday, Aug 21, 2022, 3:00 a.m. CT

Expected Duration:                  4 Hours

Affected Functionality:           All Services.

What you should do:

Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance, please visit the Support Page for dedicated support phone number or contact your FedEx Customer Technology representative.

Thank you for your time and attention. We appreciate your business.