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FedEx Integrator Provider Validation

For providers building solutions for multiple FedEx customers globally.

Note: For FedEx Compatible Providers please reach out to Partner Development Managers to help complete validation.

FedEx Integrator Provider Validation Requirements

Integrators may select any public API during project creation, but moving an API to production requires validation, which varies by API. APIs requiring limited validation need only a PIW submission and Validation Cover Sheet to complete the process. APIs requiring additional validation must also complete test cases, label validation, and brand validation.

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APIs Requiring Limited Validation

  • API Authorization
  • FedEx Location Search API
  • Postal Code Validation API
  • Service Availability API
  • Address Validation API
  • Ground End of Day Close API
  • Pickup Request API
  • Trade Documents Upload API

APIs Requiring Additional Validation

  • Open Ship API
  • Ship API
  • Consolidation API
  • Comprehensive Rates & Transit Times API
  • Basic Integrated Visibility

Integrator Provider Validation Steps

Develop and test FedEx APIs

  • Use your test credentials (API key and secret key) from the Project Overview page.
  • Identify test cases for the regions/territories where you plan to deploy your solution (refer to Integrator test case baseline).
  • Before running test cases, complete registration transactions using the provided test account numbers.
  • Complete all required test cases.

Go to your Project Overview page.
Select Request Production keys.
FedEx will receive your request for production keys and you will be notified once they are approved.

Complete PIW & Validation Cover Sheet

Fill out the Product Information Worksheet (PIW) and Integrator Validation Cover Sheet with your contact details and intended FedEx services.

Submit deliverables

Collect and compress the following into a .zip file to avoid email provider restrictions. Send to validationmtp@fedex.com.

Required deliverables:

  • Completed PIW (PDF)
  • Completed Validation Cover Sheet (PDF)
  • Screenshots (PDF):
    • Customer-facing solution displaying FedEx services/special handling
    • Disclaimer statement
    • EULA agreement
    • End-customer registration flow
  • End-customer registration transactions with Multi-Factor Authentication (JSON)
  • Scanned shipping images for all applicable test cases (PDF/PNG)
  • Ship transactions for three label formats: PDF, PNG, and ZPL (JSON) (for applicable Shipping and Rating APIs)

Best practices to avoid delays

  • Labels must be printed and scanned at 600 DPI minimum.
  • Thermal printer labels must match the printer model (e.g., ZPLII for Zebra printers).
  • FedEx International Express shipments require an auxiliary Air Waybill (AWB) label.
  • Multi-piece shipments (MPS) must include a label for each package.

Label evaluation

The Validation Team will approve or reject your submission.

  • If rejected, make corrections and resubmit based on feedback.
  • If approved, you'll receive an email confirming successful validation. Once you have received the email, your production credentials will be authorized for shipping label transactions.

Follow post-validation instructions

Review and implement any post-validation requirements as needed.

Move to production

After you're notified that your production keys have been approved, retrieve your Production Keys from the Project Overview page.

  • Copy and securely store your production API key and secret key.
  • The secret key is shown only once—if lost, you must regenerate a new one.