Tracking Webhooks
Overview
Tracking Webhooks is an advanced integration capability that will enable direct integration customers to get near real-time tracking event updates for shipments, pushed to their destination URL. This could help add value to your post shopping cart experience for your end customers
Pricing
Introductory flat rate of $199 per month is charged per webhook project until May 31, 2024. Starting June 2024, FedEx will offer usage-based pricing based on tracking number count.
Customers can expect an invoice in the first week of the month based on the previous month’s usage.
Click here to create a webhook project.
Tracking Webhooks is an advanced integration capability that will enable direct integration customers to get near real-time tracking event updates for shipments, pushed to their destination URL. This could help add value to your post shopping cart experience for your end customers
Pricing
Introductory flat rate of $199 per month is charged per webhook project until May 31, 2024. Starting June 2024, FedEx will offer usage-based pricing based on tracking number count.
Customers can expect an invoice in the first week of the month based on the previous month’s usage.
Click here to create a webhook project.
Key Features
Get Near Real-time Tracking Event Updates
Tracking event updates pushed in near real-time with a choice to get entire tracking event history or just that event-specific information.
Account-Based Webhook Subscription
Event updates pushed for every shipment matched with the subscribed accounts (inbound, outbound or bill to third party).
Get Estimated Delivery Date and Time Window Updates
Get updates pushed when estimated delivery date or estimated delivery time window changes.
Picture Proof of Delivery
Get signature or picture record as applicable for your shipment when they are received by the recipient.
Still have questions? We’ve got answers
A webhook is an HTTPS callback function that allows lightweight, event-driven communication between sender and receiver applications. In this case, FedEx and your application. Using webhooks allows you to receive near real-time updates about the events you want to know about. To learn more about webhooks, explore What is a webhook?
No, FedEx webhooks are a set of technical schematics provided in conjunction with documentation and examples, from which your IT support can incorporate numerous FedEx functionalities into internal systems. For off-the-shelf solutions, explore FedEx Compatible solutions.
Webhooks are a subscription-only product for U.S.-based customers. See our Pricing Guide for more information. At this point, we do not offer webhooks for customers outside the United States.
